Zales Guest Satisfaction Survey

The Zales Guest Satisfaction Survey, Zales has created an online survey called the Zales Guest Satisfaction Survey. It can be found at This information is used to improve the store’s overall operations. You can complete this survey online.

You can share your thoughts and opinions by taking this survey. It is important to the company to hear how you really feel; they can’t fix a problem if they aren’t aware a problem exists. It doesn’t matter what happened, it’s important to let the company hear about it. These surveys are a great way for people to reach out to the company. Also, you will receive a validation coupon that can also be used for future visits. You can see the exact deal on your receipt.


Zales started as a small jewelry store in Wichita Falls in Texas in 1924. Since then, Zales has grown to be a major brand in the industry with more than 750 stores across the United States and Puerto Rico. Zales is well-known in the wedding jewelry category for offering high-quality gold, diamonds and pearls.

Mixing a combination of contemporary and classic designs, the idea behind Zales isn’t a custom hodge-podge but offers the full line of classic popular designs and contemporary-classic designs. They deliver jewelry that is specific to a particular niche and focus their efforts on customers who are searching for it.

How to Take Part in the Zales Guest Satisfaction Survey

Zales Guest Satisfaction Survey

You must:

  • You should have Internet access and access to a computer.
  • You should be able to read Spanish and English.
  • Keep your Zales receipt, which contains an invitation to the survey, handy.


  1. Go to
  2. Click the link right below the start button to take the Spanish survey. Otherwise, go to step 3.
  3. Enter the special number in your receipt. This number should appear on the last line of your receipt.
  4. View the privacy policy and terms of the coupon here. When you are ready, click on Start.
  5. Answer questions about your experience. These questions allow you to rate your experience by asking questions specifically about your visit. These questions may include asking how you were treated upon your arrival at the store, what you bought, and if you were thanked after you’ve left. Please be honest.
  6. Write your code in the designated spot on the receipt.

Zales FAQ

Are Zales jewelry worth the price?

Zales is a great option for those who think of jewelry as a way to add sparkle to clothes and appearances. Their collection includes practical, everyday items as well as fine pieces better suited for events. Zales’ partnership together with Vera Wang serves them brilliantly in this respect.
Who is Zales managed by?

The company was acquired in 2014 Zales were acquired in 2014 by Signet Jewelers Inc. with its headquarters at Akron, Ohio. Along along with Kay Jewelers, Jared the Galleria of Jewelers and other regional brands that are smaller, Signet is the largest retailer of specialty jewelry worldwide. Check out the Store Locator to find the Zales Jewelers store closest to your location.
Is Zales closing?

The world’s biggest retailer of diamonds says it will not be reopening any stores it shut in March because of an outbreak of the coronavirus. WASHINGTON — Signet Jewelers, the parent of brands like Zales, Jared, and Kay Jewelers said it plans to permanently close around 400 locations.

Does Zales offer fake diamonds?

Zales Lab-created diamonds are evaluated in the same manner like our natural diamonds. This means that your diamond created by Zales will come with an independent lab report that details the “4 Cs” – cut color clarity, cut, and carat weight.

What is the reason Zales is unfavorable?

As the sister business Kay Jewelers, Zales offers cheap-quality jewelry along with enough trendy jewelry to frighten customers. Their certifications and their quality do not meet their expensive price and markup which is why most experts think they are a bad option.

Are Zales diamonds low quality?

Zales diamonds are of poor quality and take advantage of the inexperience of buyers and the widespread popularity of their names. Whiteflash, James Allen and the Blue Nile all offer large collections of high-quality diamonds including high-quality video and high-resolution images, as well as diamond certificates.

Is Zales priced too high?

Zales jewelry or mall store are overpriced which is the reason they always have 50% to 70% sales. Even after these outrageous sales, you’ll end up paying for poor-quality gemstones. Consider sites like the international diamond exchanges to get more affordable prices and better quality jewelry.

Is Zales and Jared the same business?

Signet Jewelers Limited is the biggest specialty jeweler in US, UK and Canada. Signet has around 3,600 stores mostly under the names including Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H. Samuel, Ernest Jones, Peoples and Piercing Pagoda.

How many years have Zales jewelry been around for?

Zales History. For nearly 100 years we’ve stuck to our values for timeless high-quality products and services. From a small store located in Wichita Falls, to over 1,700 locations that are trusted today, we have never forgotten the values of our founders.
Where did Zales start?
Wichita Falls, Texas, United States

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4 thoughts on “Zales Guest Satisfaction Survey”
  1. […] Participating in the survey is a great way for you to get to know the company. It is vital to let the company know what happens at their stores. Your comments and suggestions will be forwarded to the corporate office, where they will be addressed quickly, efficiently, fairly, and fairly. Spartan Stores, Inc. will also give away a $1,000 gift card. Gift card. […]

  2. […] This survey will allow you to express your opinion on certain topics. It is best to let the company know if you have any concerns so that they can resolve them quickly. They can create better experiences by doing this. You could also win $1,000 by entering a promotion that gives you a gift card to Galleria of Jewelry. […]

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