The BILO Customer Experience Survey is available at www.tellbi– It’s an online survey that BILO companies created to measure customer satisfaction with their products and services. This information will be used by the company to improve upon many aspects. These include customer service, atmosphere, mood, and sometimes even specific products. The questionnaire can be completed online for your convenience.

Participating in the BILO Customer Experience Survey will help the company tremendously and give you a voice. Companies are finding that customers want to share their experiences, and they know this is very helpful. It is great to know what is working, but it’s also important to know what isn’t and how to change the negative into a positive. You will receive a $5 coupon which can only be used once at any BILO store thanks to the information you provided.

About BILO

BI-LO is a grocery chain with a headquarters located in Jacksonville, Florida. BI-LO also owns many stores in Australia. In 1961, the first of these stores opened. Frank Outlaw is the company’s founder, and he changed the name of the store to BI-LO after having a contest between employees to develop a name that sounded better than Wrenn & Outlaw. The original name just didn’t sound enticing.

BI-LO employs over 13,000 people. It has more than 180 locations in various states, such as Florida, Georgia and South Carolina. Shoppers can purchase dairy, bakery items and snacks as well as fruits.

How to take the BI-LO Customer Experience survey


You Have to:

  • You should have Internet access and access to a computer.
  • You should be able to read Spanish and English.
  • Take along your recent BILO receipt. It contains an invitation for the survey.


  1. Go to
  2. The survey code you found on your receipt should be entered into the box. You can also view the contest rules on this page. When you are ready, click Take Survey.
  3. Over the next few pages, you’ll see questions related to your visit. Answer honestly and think deeply about the answers. All questions must answered before you can move on to the next page.
  4. After you have completed the questionnaire, you’ll receive $5 off your next purchase of $40. Follow all instructions and fill in your information.

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