Sunglass Hut Customer Experience Survey Information

Sunglass Hut Customer Experience Survey: The Sunglass Hut Customer Survey will be found at You will be asked a series of questions online that will help you rate your experience, based on the product, service, and location.

Sunglass Hut can use the information you provide to better understand what customers want from their visit. The Sunglass Hut may offer several ways to respond to questions.

You may choose to simply answer yes or no, provide a list of multiple answers or give a detailed explanation as to why you are satisfied.

After you complete your survey, you can either take advantage of the offer that was on your receipt or the one currently available online.

Sunglass Hut

Sunglass Hut sells only the best and most exclusive fashion and high-performance sunglasses. The company was established in 1971 and has since captured 30% of the American market. Apart from selling sunglasses, the company also sells watches (mostly in-house brands).

Sunglass Hut sells sunglasses online and in stores. Sunglass Hut ships free to all 50 states. They also offer a 50% discount on new sunglasses if they are purchased to replace broken glasses within one year. There is a membership program too that’s replete with exclusive deals.

How to take the Sunglass Hut Customer Survey

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Sunglass Hut

Sunglass Hut Customer Experience Survey

Sunglass Hut Customer Experience Survey

You Have to:

  • Access to the Internet and a computer
  • You should be able to read English and Spanish.
  • Keep your Sunglass Hut receipt, which contains an invitation to the survey, with you.


  1. Go to
  2. Enter information from your receipt. This will include the number of store you visited, the date, and the amount you spent.
  3. After you have completed this information, you can start the Sunglass Hut Customer Survey. Answer any questions regarding your experience.
  4. Once you have completed the form, you’ll be provided with the necessary information to redeem your offer.

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Does Sunglass Hut sell fakes?

When Sunglass Hut is selling the frame, it is authentic. There are programs that we have in place to prohibit the selling of frames that aren’t authentic. Unfortunately, there’s no way to know the type of glasses you’ll receive in your package.  When Sunglass Hut is selling the frame, it’s authentic.

Is Sunglass Hut owned by Oakley?

Luxottica owns not only a large portfolio of brands (over a dozen) such as Ray-Ban and Oakley but also retailers such as Sunglass Hut and Oliver Peoples, the optical departments at Target and Sears, as well as key eye insurance groups including the second largest glasses insurance firm in the US.

Does Sunglass Hut do returns?

Exchanges in-store – If you would like to exchange a product you purchased online within the 30 day returns period, you are able to visit any of our Sunglass Hut stores in Australia and New Zealand to return the original (online) purchase and process a new purchase in store.

Does Sunglass Hut sell real Raybans?

Buying from reputable retailers is the surest way to acquire real Ray-Ban Wayfarers and avoid the fakes. Luxottica also owns LensCrafters, Sunglass Hut, Pearle Vision, Sears Optical, Target Optical, Frames Direct and many others. These retailers sell genuine Ray-Ban Wayfarers in addition to Wayfarer-style sunglasses.

Does Sunglass Hut do eye exams?

Sunglass Hut associates staff OneSight Vision Clinics to provide free eye exams and new glasses in underserved communities worldwide.

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