Shoney’s Guest Satisfaction Survey Information

Shoney’s Guest Satisfaction Survey: The Shoney’s Guest Satisfaction Survey can be found at It’s an online survey that asks questions about the experience you had during your visit.

This information that you provide assists Shoney’s in improving its overall customer satisfaction and your experience.

After you have completed the survey, you will receive a validation code which you can use to redeem the offer on your receipt.

About Shoney’s

Headquartered in Nashville, TN, Shoney’s is a privately held restaurant chain established in 1947. Approximately 150 company-owned and franchised Shoney’s restaurants operate in 17 states, ranging from Maryland and Florida in the east to Texas and Missouri in the west.

Shoney prides itself on selling All-American food, which has morphed into presenting American classics with a decidedly fresh and clean bent.

You can choose from classic burgers, breakfast plates, and pancakes as well as salads, side dishes, and hearty entrees like sirloins, ribeye steaks, and grilled chicken. The extensive menu also includes comfort food such as shrimp, fish, and Italian pasta favorites.

How to Take the Shoney’s Guest Satisfaction Survey

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Shoney’s Guest Survey

Shoney’s Guest Satisfaction Survey

Shoney’s Guest Satisfaction Survey

You must:

  • Access to the Internet and a computer
  • You should be able to read English.
  • Have your recent Shoney’s receipt that contains an invitation for the survey.


  1. Go to
  2. Enter the 18-digit survey code found on receipt from a recent visit.
  3. Once you have entered the survey code, you can rate your experience by selecting a selection using radio buttons. These radio buttons can ask you a yes/no question or offer multiple choices. The answers that you provide Shoney’s are information that will assist in continuous customer satisfaction and any improvements that may be desired by customers. These questions can range from customer service from an Associate to your satisfaction with the items you ordered, cleanliness and appearance of the store, to satisfaction with the items that you have purchased. Before you can complete the survey, you will need to answer questions regarding your demographic information. You will also be given the opportunity to opt-in to be able to receive offers or promotions in the future via E-mail with Shoney’s E-Club.
  4. After completing the survey, you will be thanked and given a validation number that you can use to redeem the offer on your receipt.

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