The Shoe Carnival Customer Feedback Survey, found at, is an online questionnaire designed by Shoe Carnival that measures customer satisfaction for the company. The information you provide will be used to improve the store. You can complete this questionnaire online.

Participation in the survey isn’t required in order to shop at Shoe Carnival, but there are some great benefits for doing so. One benefit is the ability to speak up. The company will have the opportunity to hear your opinions. The company wants your feedback to see what is and isn’t working for the company and that specific store. You will also be entered in a drawing. One drawing is held each month for a $200 Shoe Carnival gift certificate. For feedback purposes, you are not required to enter to win the prize.

About Shoe Carnival

Shoe Carnival is an Indiana-based store that sells shoes. The store also sells handbags, scarves, and knapsacks to the community. You will find all types footwear in this store, from boots for the worst of snowstorms to slippers for night wear.

Shoe Carnival opened its first store in 1978. It now has nearly 400 stores across the United States. David Russell is Shoe Carnival’s founder. The company employs over 1,600 people and generates revenue exceeding $700 million.

How to Take the Shoe Carnival Survey Customer Feedback


You must:

  • You should have Internet access and access to a computer.
  • You should be able to read Spanish and English.
  • Take a Shoe Carnival receipt with an invitation in it.


  1. Go to
  2. For more information, please read the following paragraph. Click these hyperlinks to view the Privacy Policy as well as Terms and Conditions. Once you’re done, click Next.
  3. In your receipt, you will need to enter the store number and sales date. These numbers are highlighted in red on the diagram. When you are done, click Next.
  4. Answer the questions presented to you. Before you can move on to the next page, you must answer all questions on the previous page.
  5. When you are done with the questionnaire, you will need to enter the sweepstakes. Although it is not necessary to enter the sweepstakes, you can do so by filling in your details as instructed. If you don’t want to enter, close your browser window.

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