The Sbarro Guest Experience Survey is now closed

Sbarro Guest Experience Survey: Sbarro Restaurants created the Sbarro Guest Experience Survey online at to measure customer satisfaction with their products and services.

The company will use the information provided to improve the customer service, products, and atmosphere at the restaurant. This survey can be completed online for added convenience.

You can leave valuable feedback about your last visit to the restaurant by participating in this survey. The company really wants this feedback so that they can understand what works and what doesn’t.

They can then work to improve your experience in the future by identifying the problems. A receipt may include an offer code which you can use for a future visit.


Sbarro is an Italian restaurant chain that specializes in serving large slices of New York Style pizza. The chain was founded in 1956 by Gennaro Sbarro and Carmela Sbarro.

It has over 800 locations in 33 countries. Many of the restaurants can be found in shopping centers, airports, roadside services areas, and colleges.

The company has also locations at The Pentagon, American Naval Bases, and Casinos. Every restaurant creates its own dough and uses San Marzano tomatoes and fresh mozzarella cheese.

How to Take the Sbarro Survey on Guest Experience

Sbarro Guest Experience Survey

You Have to:

  • Access to the Internet and a computer
  • Learn Spanish or English.
  • Keep your most recent Sbarro receipt, which contains an invitation to the survey.

You can take by online

  1. Go to
  2. You’ll need to enter the following items from your receipt. These items are shown on a diagram. The Sbarro number will be needed along with the date, transaction number, and total amount. When you are done, click Next.
  3. Answer questions about your recent experience. You should be honest and complete. Some questions only allow one answer. Others may allow multiple answers. Other questions will include a text box that allows you to enter your answer. Follow the instructions.
  4. A code will be provided to you if your receipt contains a special offer or discount. It is important to bring it along with you when redeeming.

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Why is Sbarro closing?

Wikimedia Commons Sbarro will shut down 155 stores to increase its profitability. Lauren Coleman-Lochner, Bloomberg News reports that the pizza chain is still struggling to recover from its bankruptcy in 2011. Sbarro owns more than 800 stores.

What is wrong with Sbarro?

The changing ways Americans shop is the biggest problem Sbarro has to deal with.  Sbarro’s sales are also falling due to declining mall traffic and Americans shopping online in large box stores and smaller specialty boutiques.

Are there any Sbarros left?

Sbarro currently has 318 locations across the US (187 company-owned, 131 franchisee owned), which is less than half of its total 12 years ago. Sbarro reached its peak in 2004 at 34 with $465 million in systemwide sales at 762 locations.

What style pizza is Sbarro?

Sbarro, LLC, an American pizzeria chain, specializes in New York-style Pizza sold per slice.

How much does a Sbarro franchise cost?

Sbarro offers a franchise fee up to $25,000 with an initial investment of $282,500 to $585,000.

When was Sbarro founded?

1956 was the year Carmela and Gennaro opened their Italian salumeria in Brooklyn. Carmela “Mama” Sbarro created pizza slices for shift workers who needed a quick meal. They soon opened another location solely dedicated to pizza because her slices were so popular.
Is Sbarro public?

Key Dates: 1959: First salumeria opened by the Sbarros. 1977: The Sbarros family combines its food and restaurant businesses under the name Sbarro, Inc. 1985. 36 new restaurants are opened. The company goes public.
Does Sbarro sell whole pizzas?

You can order a whole pizza at Sbarro. While we may only sell slices of pizza, our entire pie menu is excellent. You can order takeout from our stores or via your preferred delivery app (prices may vary depending on where you are).
Is Sbarro a good place to work?

Sbarro is an excellent job for teens/young adults. Once you become proficient, it’s an easy-going environment. Your coworkers will soon be like family. Sbarro will teach you how to solve problems in any situation, as well as customer service skills.
Does Sbarro have pasta?
It’s almost. Mama Sbarro to your. Delicious, authentic pastas and salads made by Mama.

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