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The RaceTrac Customer Satisfaction Survey, found at www.TellRaceTrac.com, is an online survey designed by RaceTrac to help measure the customer’s satisfaction with services and products that are offered to them. Your information is used by the company to improve the customer experience and store atmosphere, as well their products. For more convenience, you can complete this survey online.

You can leave valuable feedback about your experience by taking part in the survey. This feedback is important to the company as it allows them to find out what customers love and dislike, and make improvements. As a small reward, the survey will give you a redemption code that allows you to get a free item at your next visit. The discounts are not mandatory to give feedback.

About RaceTrac

RaceTrac, a chain of gas station and convenience stores that is hybrid, is huge. It was founded in 1934 and has its headquarters in Atlanta, Georgia. Today, many convenience stores are a hybrid of gas station and convenience store. RaceTrac sells a range of convenience products such as candy, toilet paper, and OTC medication.

The company has more than 660 stores in the United States and employs over 5,900 people. RaceTrac is Georgia’s third-largest store. The company often earns more that $9 billion annually in profits.

How to take RaceTrac’s Customer Satisfaction Study

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You Have to:

  • Access to the Internet and a computer
  • You should be able to read Spanish and English.
  • Keep your RaceTrac receipt, which contains an invitation to the survey, with you.
  • To participate, you must be 18 or older

Instructions

  1. Go to www.TellRaceTrac.com.
  2. Click the arrow to select your preferred language.
  3. In the text box, enter the store number found on your receipt and click the next button. This diagram will help you.
  4. Enter the date and total amount from receipt. Next, click on the next arrow.
  5. A series of questions will be asked about your reasons for stopping at RaceTrac.
  6. A few questions will be asked about your visit. Before clicking the next button, answer all questions. You will be asked for more specific information such as the names of your employees in the last question. Please give this information if possible.
  7. You will be given a code to redeem your item. It consists of four numbers. This code can be written on your receipt. You will receive a surprise item free of charge the next time RaceTrac visits you.
  8. Click the “complete survey” button when finished to record your feedback.

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