Payless ShoeSource created the Customer Satisfaction Survey at It allows customers to provide feedback on their products and services. The information is used by the company to better meet your needs. This is an internet survey.

You can feel proud of your contribution to improving customer service and products by taking part in this survey. The survey gives you the chance to share your opinions with the company. A coupon for $5 off your next purchase will also be sent. This coupon can only be used if you spend $25 or greater. To leave feedback, you don’t have to print the coupon.

Payless ShoeSource

Payless ShoeSource offers shoes and accessories at a discount price to millions. Payless offers affordable options so everyone can have clean shoes at all times. A Payless store also stocks socks, backpacks, and other similar products.

In 1956, a few relatives opened the store to make it easier to fashion and protect your feet. Payless is present in more than 4400 locations, and has a revenue of over $97 million each year. Payless proudly provides jobs for more than 25,000 people, and its slogan is “Payless for style.”

How to take the Payless ShoeSource Customer Satisfaction survey


You Have to:

  • Access to the Internet and a computer
  • You should be able to read Spanish and English.
  • Take along your Payless ShoeSource receipt. It contains an invitation for the survey.


  1. Go to
  2. Click the blue link on the left to access Spanish. Step 3.
  3. Enter the access code found on the bottom side of your receipt. To assist you in finding this information, there is a diagram located to the right side of the text boxes. Once you’re done, click “Submit”.
  4. Questions about your visit will be asked. These questions will be asked honestly and in detail.
  5. Before you move on to the next question, make sure that you have answered all questions. Some questions will allow you to enter more information in a text box. These should be used whenever possible.
  6. After you are done, you will be asked to print a coupon. Follow the instructions and ensure that your printer is connected to the printer.

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