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The P.F. Chang’s Customer Experience Survey, found at www.PFChangsfeedback.com, is an online questionnaire designed by P.F. Chang’s that can help them improve areas of the store. This information is used to help the company decide how much customers like their food as well as customer service. This survey can be taken online for your convenience.

Taking this survey will give you an opportunity to tell the restaurant what you liked and what you didn’t. If there were any issues, the restaurant will be interested in finding out what they did to correct it. The company will benefit from your feedback and will have the opportunity to improve their store. Check your receipt to see whether you could earn a small reward by participating.

About P.F. Chang’s

P.F. Chang’s, the Chinese American, casual dining restaurant, was founded in 1993 by Paul Fleming (namesake for the “P.F.”) and Philip Chiang (namesake for “Chang”) in Scottsdale, Arizona where is still headquartered. The restaurant offers a variety of meat, seafood, and specialty dishes. There are also delivery options and ordering available at some locations.

There are currently 204 restaurants, which include those in the United States as well as internationally. This includes restaurants in Canada, Mexico and Lebanon. P.F. Chang’s was recognized by the Gluten Intolerance Group of North America.

How to Take The P.F. Chang’s Customer Experience Survey

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You must:

  • You should have Internet access and access to a computer.
  • Learn Spanish or English.
  • Keep your most recent P.F. Chang’s receipt that contains an invitation for the survey.

Instructions

  1. Go to www.PFChangsfeedback.com.
  2. Enter the survey code in your receipt. This should contain 15 numbers. You can continue typing after you click in the first box. Once you’re done, click on Start.
  3. Answer questions. These questions usually ask you to rate the experience, if you were thanked and if you would recommend the restaurant to others. Be honest with your answers. If there were problems, you might be given a text box in which you can describe the problem and any solutions.
  4. When finished, you will be asked to enter information into a form in order to enter a sweepstakes to win a $100 weekly PF Chang’s gift card or a $1,000 monthly cash prize.

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