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The O’Reilly Auto Parts Customer Satisfaction Survey, found at www.oreillyauto.com/feedback, is an online questionnaire designed by O’Reilly Auto Parts that helps rate customer satisfaction from customers. Your feedback and that of others can be used by the company to improve customer service and atmosphere. They may also ask about particular products. It is an online survey that you can complete when you are available.

You can provide feedback on your experience in the store by taking part in this survey. This will allow the company to learn and grow, helping them to identify what works and what doesn’t. They have created a drawing for $500 cash to thank you for all your help. After completing the survey, you can enter this drawing.

About O’Reilly Auto Parts

O’Reilly Auto Parts is an American aftermarket retailer that sells auto parts, tools, supplies, equipment and accessories. O’Reilly Auto Parts began with a single location in Springfield, MO. The company now sells to professionals and DIYers in 45 states.

O’Reilly’s mission statement indicates that it strives to be the dominant supplier of auto parts in the markets it serves by offering its customers the best combination of price and quality along with the highest possible service level. In the 1990s and 2000s O’Reilly saw significant expansion, including a merger with Hi/Lo Auto Supply and acquisitions of several aftermarket automotive supply chains.

How to Take the O’Reilly Auto Parts Customer Satisfaction Survey

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You Have to:

  • You should have Internet access and access to a computer.
  • You should be able to read Spanish and English.
  • Have your recent O’Reilly Auto Parts receipt that contains an invitation for the survey.
  • To participate, you must be 18 or older

Instructions

  1. Go to www.Oreillycares.com.
  2. To learn English, follow step 3. Click the link in the bottom left corner to learn Spanish
  3. In the provided text box, enter the 14-digit survey code from your receipt. This information is found in the middle portion of your receipt. For an example click the hyperlink located under the start button. Once you’re ready, click Start.
  4. The questions will be spread over several pages. Answer them honestly, and take as much time to complete them as you can.
  5. Fill out the form after you have completed the questionnaire to be eligible for the sweepstakes. If you don’t want to enter the drawing, close your browser window. To leave feedback, you don’t have to enter the sweepstakes.

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