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The OfficeMax Customer Satisfaction Survey, found at www.OfficeMaxfeedback.com, is an online questionnaire designed by OfficeMax to help them determine customer satisfaction of services and merchandise offered by them. The data provided by you will be used to update the customer service, merchandise, as well as the atmosphere of the store. For added convenience, you can take this survey online.

Participating in the survey will allow you to provide valuable feedback. They need the information to improve their store, to find out what works and why. Spend $25 to receive $5 off your next order.

About OfficeMax

OfficeMax, a retailer of office supplies, was established in Cleveland by Bob Hurwitz in 1988. It operated over 900 stores in 47 US states in 2012, and also in Mexico, Puerto Rico, and the U.S Virgin Islands with net sales exceeding $6 billion. In 2013, it merged its operations with Office Depot to form the largest office supply chain in the United States.

The company relocated its global headquarters from the merger to Boca Raton in Florida. OfficeMax, Inc. now has a subsidiary called Office Depot, Inc., but the OfficeMax brand is still used by Office Depot, Inc.

How to Take the OfficeMax Customer Satisfaction Study

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You must:

  • Access to the Internet and a computer
  • Learn Spanish or English.
  • Keep your OfficeMax receipt, which contains an invitation to the survey, handy.

Instructions

  1. Go to www.OfficeMaxfeedback.com.
  2. Enter the survey code, date, and time as shown on your receipt. A detailed diagram is available to assist you.
  3. Once you’re ready, click on Start.
  4. Answer questions about your recent experience. There will likely be multiple answers to most questions. Some questions will require you to rate your happiness in relation to different sections of the store. Some will offer a text box in which you can answer the question by entering your answer. Follow these instructions.
  5. After the survey is completed, you will need to enter your email address to receive a $5 coupon for purchases of $25 or more. Your email address is not necessary to leave feedback. You will not be able to print a coupon if you don’t enter your email address.
  6. Follow the instructions to print and check your email for the coupon.

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