The Matalan Customer Satisfaction Survey, found at, is an online questionnaire designed by Matalan that can improve customer satisfaction, which is helpful. You can complete this survey online.

It is good to leave feedback. It allows you to share your thoughts with the company about the experience. The company can then make necessary improvements based upon what customers think is good and what goes wrong. You can also win £100 Matalan vouchers in a sweepstakes for participating in the survey.


Matalan, a well-known British fashion retailer, has its headquarters in Knowsley (UK). It also offers a variety of homeware products. John Hargreaves founded it in 1985. Since then, it has grown to over 200 stores across the country with annual revenues exceeding £1 billion.

The majority of its stores are out of town and have an average floor area measuring 30,000 square feet. These have four departments, namely Men’s, Women’s, Kid’s and Homewares. Concessionaires also sell jewellery and books. A rewards card is used to activate a loyalty program. Matalan also sells brands from other brands.

How to take the Matalan Customer Satisfaction Study


You Have to:

  • Access to the Internet and a computer
  • Learn English.
  • Take a recent receipt with the invitation to complete the survey.
  • Participation is open to anyone 18 years old or older


  1. Go to
  2. You can choose whether you received an invitation card or a receipt by clicking on the entry button.
  3. Enter the store number found on the invitation card or branch number from receipt and click the Enter key. You can also see the winners of previous contests from this page.
  4. Answer questions. These questions will enable you to rate the experience. Please read the directions and each question carefully. You may be able to choose multiple answers if you are asked multiple choices. It is important to carefully read the directions. It is not necessary to use a text box. However, it may be in your best interests. Additional information may be required by the company.
  5. Participate in the draw. Follow the steps and enter the correct information. The form will ask for your name, email address, and phone number. If you don’t want to enter the draw, close your browser window.

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