The Kay Jewelers Customer Satisfaction Survey, found at, is an online questionnaire designed by Kay Jewelers that helps them understand their customers’ needs. They can make improvements to the store based on the information you provide. This survey can be completed online for your convenience.

Participating in the questionnaire can make a huge difference for the company. The company wants to know what you think, both good and bad. This is their only way of talking to you. They can also tell them if they have problems at certain stores. Then, they can start fixing them. Kay Jewelers offers a sweepstakes to win a $1,000 gift certificate.

Kay Jewelers

Kay Jewelers is one of the top jewelry stores out there, and it’s not hard to see why. Kay Jewelers is the largest specialty jewelry retailer in America, Canada and the United Kingdom with over 3600 stores. That’s not just about grabbing jewelry, but getting the custom look that so many customers crave.

Kay is one of three parts of the larger Signet Jewelers Limited, and their holiday sales as well as the many stores they have in all three nations keep them adding. An advertising campaign featuring the tagline “Every gift begins with Kay’s” really pushed this jeweler to the forefront.

How to take the Kay Jewelers Customer Satisfaction survey


You must:

  • Internet access on a computer.
  • Ability to comprehend and use English to participate.
  • Kay Jewelers’ recent receipt from a participating shop.
  • To participate, you must be 18 or older


  1. Go to
  2. Learn more about the survey and see the rules for the sweepstakes. When you are ready, click on the Continue button.
    Your 11-digit code will be found at the bottom on your receipt. This is done via a text box.
  3. Follow the directions and answer questions. You may be given text boxes or allowed to select multiple answers in some cases. These boxes should be used as often as possible. The question may ask you about your experience, whether you will return and if it is something you would recommend to others. Please be sincere.
  4. You can enter the drawing by following the instructions. Fill in the required information such as your name and email. Once you are done, the page will display that you have completed and that your feedback has been saved.

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