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The Gap Customer Experience Survey, found at survey.medallia.com/gap-feedback, is a short, online survey designed by Gap that gives customers a chance to leave valuable feedback on services and products. To improve your customer experience, the company will use this feedback. This survey can be completed online.

You will provide important feedback to the company by taking part in this survey. Gap will use the feedback to improve products and customer service. You will be rewarded for taking part in the survey and for completing it. A coupon code that is good for 20% off your next Gap purchase. Feedback is not mandatory.

Gap Inc.

The Gap is an international apparel and accessory retailer chain that has more than 3,727 stores. Gap’s five main identifying labels are The Gap. Each brand has its own label and offers unique items. Gap Inc. stands out among similar retail chains. It has been able to successfully convey many different styles. Banana Republic is more formal, while Old Navy is fun and in-style. Gap and its other brands beneath the Gap umbrella also offer customer credit cards with special member’s only discounts throughout the year.

How to take the Gap Customer Experience survey

You Have to:

  • You should have Internet access and access to a computer.
  • You should be able to read Spanish and English.
  • Take a copy of your Gap receipt and include an invitation to participate in the survey.

Instructions

  1. Go to survey.medallia.com/gap-feedback.
  2. Choose the language you prefer to be used for the survey. Click Next.
  3. Provide demographic information such as your age and gender.
  4. Enter the Store number found on your receipt. This information can be found above the yellow textbox.
  5. A series of questions will be asked regarding your most recent visit to the shop. Please be honest.
  6. A code word will be sent to you at the conclusion of the survey. Take a note of the code word on your receipt. You can use it at your next visit to get 20% off one regular-priced item

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