The Five Below Customer Satisfaction Survey, found at, is an online questionnaire designed by Five Below that gives customers a chance to rate their satisfaction of products and services the company offers. The company will use the information you provide to improve all aspects of its store. These include customer service and store atmosphere. It is an online survey that you can complete whenever you are available.

Participating in the survey will allow you to provide valuable feedback. This survey is a great opportunity to voice your opinions, good and bad. You can also enter a monthly drawing to win a $100 Five Below gift card.

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Five Below is a chain that sells discount products for as low as $5. Many of the company’s 440 stores are located in college towns, and the chain caters mostly to teens and pre-teens.

Five Below was established in 2002 outside Philadelphia. The chain has expanded to other areas of the country over the past decade, including more locations in the Midwest and south east. Five Below sells greeting cards and electronics as well as books, DVDs and books, school supplies, art and craft, candy, and beverages. Five Below is well-known for its charitable work and donated $100,000 to superstorm sandy victims.

How to Take the Five Below Customer Satisfaction Study


You Have to:

  • You should have Internet access and access to a computer.
  • You should be able to read Spanish and English.
  • Take a copy of your Five Below receipt with an invitation for the survey.
  • Participation is open to anyone 18 years old or older


  1. Go to
  2. Select the state you were in from the drop-down menu. Select the store you visited.
  3. Next, enter your date and round it up to the nearest dollar. Once you’re done, click Next.
  4. There will be questions about your visit. Answer them honestly and fully.
  5. Please use the text boxes provided to help you give an overview of your company’s experience. Click Next to move on to the next screen.
  6. Answering some demographic questions (gender, birthyear, etc.) will allow you to enter the drawing.After answering some demographic information (gender, birthyear, etc.), you will be entered into the drawing. You can opt out of the drawing by not entering your information. Click submit.

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