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The Chuck E. Cheese’s Guest Satisfaction Survey, found at www.chuckecheese.com/feedback, is an online questionnaire designed by Chuck E. Cheese’s that measures customer satisfaction of products and services offered by them. The company uses the information to improve their customer service, environment in stores, and their products. You can complete this survey online.

Participating in the survey will give you an opportunity to share your recent experience at this restaurant. The company wants this feedback so they can understand and learn what is working and what isn’t. That way, they can start to change what doesn’t work and make your experience better in the future. You will also be eligible to join the Chuck E-Club. The exact amount will not be known until the end.

About Chuck E. Cheese’s

Chuck E. Cheese’s has been a haven of play for children since the late 1970’s. Nolon B. Bushnell, one the founders of Atari created the idea for this play area, which opened its doors in San Jose, California. There are games for kids of all ages in each location, and there are also games for adults. You can also enjoy delicious food. A buffet is available, as well as a family menu. Chuckie, the mouse and the mascot of Chuck E. Cheese’s, will come out a greet guests as they play and eat. Children can also enjoy theater shows at certain times.

The locations all used to be named Chuck E. Cheese’s Pizza, however this changed in the 1990’s after the unification of the former Showbiz Pizza Place and Chuck E. Cheese’s. CEC Entertainment, Inc. currently has the company’s headquarters in Irving, Texas.

How to Take the Chuck E. Cheese’s Guest Satisfaction Survey

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You Have to:

  • Access to the Internet and a computer
  • Learn Spanish or English.
  • Have your recent Chuck E. Cheese’s receipt that contains an invitation for the survey.

Instructions

  1. Go to www.chuckecheese.com/feedback.
  2. The serial number printed on the receipt’s front should be entered into the box. This should total 15 digits. Once you’re done, click Search.
  3. An address or the city you visited will appear on a list. Please choose the correct one.
  4. Answer questions about your most recent visit. These questions could be multiple choice, or you may have to answer in a textbox. You may be limited in the number of characters that you can use in some text boxes. Make sure to record your entire comment. If not, shorten your comment.
  5. Once you’re done with the survey you will be able to join the Chuck E-Club. To receive your package, please follow the instructions.

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